Letter to CDS: Requesting formal update to the recommendations on the 2013 DGCB report

10 December 2014

General Tom Lawson, CMM, CD
Chief of the Defence Staff
Department of National Defence
National Defence Headquarters
Major General George R. Pearkes Building
13th Floor, South Tower
101 Colonel By Drive
Ottawa K1A 0K2
 

Dear General Lawson:
 

In May 2013, my predecessor released a report entitled A Report Outlining the Delays in the Processing of Adjudications and Initial Authority Grievances by the Director General Compensation & Benefits.  In that report our office made 11 recommendations. In your letter to my predecessor of July 2013, you provided an action plan to address the issues noted in the report.

As a matter of corporate practice, my office benchmarks progress on our recommendations on a regular basis. While our respective staffs have been in regular discussions on progress, I would like to request a formal update to the recommendations.

Sincerely,

 

Gary Walbourne
Ombudsman

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