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2009-2010 Annual Report : Caring for Canada's Defence Community
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(PDF, 1119154 kB)
2009-2010 Annual Report
Table of Contents
Letter to the Minister
Ombudsman’s Message
An Office that Can Help
The Year in Review: 2009-2010
Individual Cases
Broader Investigations
Looking Ahead
Broader Investigations
Corporate Priorities and Initiatives
Outreach
Ombudsman’s Advisory Committee
Ombudsman’s Commendations
Appendix I - Disposition of Cases (2009-2010)
Appendix II - Financial Report
Case Studies
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