Progress Report on Recommendations: A Report Outlining the Delays in the Processing of Adjudications and Initial Authority Grievances by the Director General Compensation & Benefits

 

Message from the Ombudsman | 16 April 2019

 

In May 2013, this office published A Report Outlining the Delays in the Processing of Adjudications and Initial Authority Grievances by the Director General Compensation & Benefits. This report investigates delays in the adjudication of financial claims associated with postings and delays in the handling of related grievances. The report made 11 recommendations intended to bring positive change to all members of the Canadian Armed Forces.

I am happy to report that our office now considers the recommendations made in this report to be fully implemented.

We wish to acknowledge the efforts of the Department of National Defence and the Canadian Armed Forces to rectify delays in the adjudication of financial claims to ensure the fair and equitable treatment of all of Canada’s personnel in uniform.

 

Gregory A. Lick
Ombudsman

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